Delivery Information

Fast and Reliable Delivery

At UBC Retail, we strive to make your shopping experience as convenient as possible, including the delivery process. We offer a variety of delivery options to ensure that your orders arrive quickly and securely, no matter where you are. Below is an overview of our delivery services and the key information you need to know when placing an order with us.

Delivery Methods

We provide several delivery options to cater to your needs:

Order Tracking

Once your order has been dispatched, we will send you an email with tracking information so you can monitor your package's progress. You can track your order directly through our delivery partners' tracking systems.

Delivery Restrictions

While we do our best to ensure that all orders are delivered promptly, please note the following restrictions:

• We currently do not ship to P.O. Boxes or certain remote areas. Please check your address during checkout for shipping availability.
• Next Day and Express Delivery options are only available to specific postcodes in the UK. International shipping times may vary due to customs clearance processes.

Failed Deliveries

If you're not available to receive your order, our delivery partners will leave a card with instructions on how to arrange re-delivery or pick-up from a local collection point. If no one is available after multiple attempts, your order may be returned to us, and you may incur additional shipping charges for re-delivery.

Customer Service

If you have any questions regarding our delivery services, or if you experience any issues with your order, our customer service team is here to assist you. Feel free to contact us at ubc3retail@gmail.com, and we'll respond as soon as possible.

We thank you for shopping with UBC Retail and look forward to delivering your purchases with care and efficiency.