Privacy Policy

How We Protect Your Information

At UBC Retail, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases. By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide you with the best possible shopping experience:

  • Personal Identification Information: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide when making a purchase or registering an account.
  • Non-Personal Information: We collect data such as your IP address, browser type, operating system, and browsing behavior on our site to enhance user experience and optimize our services.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, track your orders, and analyze site performance. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete your orders and transactions.
  • To send you order confirmations, shipping updates, and customer service communications.
  • To improve our website and customer service based on your feedback and interactions.
  • To send promotional emails and offers (you can opt out of receiving these at any time).
  • To ensure the security and integrity of our website and services.

How We Protect Your Information

We take the security of your personal information seriously and implement a range of measures to protect it:

  • We use secure encryption protocols to protect sensitive payment information during transactions.
  • We regularly update and monitor our security systems to prevent unauthorized access or data breaches.
  • We limit access to your personal information to authorized personnel only who require it to perform their duties.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers for the following purposes:

  • Payment Processors: To complete transactions securely.
  • Shipping Partners: To deliver your orders.
  • Marketing Services: To send you offers and promotions (with your consent).

We ensure that any third-party partners adhere to strict privacy standards and only use your information as necessary to provide the services we request.

Your Rights

You have the right to:

  • Access your personal information and request corrections or updates.
  • Request the deletion of your personal information, subject to certain legal and contractual restrictions.
  • Opt out of receiving marketing communications at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us:

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting UBC Retail with your personal information.